Build
WhatsApp Commerce & Ordering
Conversational commerce systems that let your customers place orders, request quotes, share artwork, track jobs, and pay, all inside WhatsApp. The Vistaprint experience without forcing customers to learn another app. We model the order volume, margin per order, and message costs before we build, so the automation is justified by the economics, not the hype.
Print, signage, gifting, custom-merch, services, and any consumer-facing business whose customers already use WhatsApp daily, and don't want to install yet another vendor app.
In production: Remprint takes orders, prices them live, and collects payment on WhatsApp.
Sound familiar?
The signs it's time.
- 01
Customers send orders via WhatsApp screenshots and you spend hours retyping them.
- 02
Artwork, specs, and approvals live in scattered chats, nobody can find them when production needs them.
- 03
Quotes go out manually, follow-ups slip, and 'gentle reminder' chains kill the deal.
- 04
You tried building a website / app for ordering but customers won't switch from chat.
What you get
What you walk away with.
01
A WhatsApp-native ordering flow your customers already know how to use
02
Structured order capture (specs, quantity, delivery, artwork) inside the chat, no forms required
03
Automated quote generation, payment links, and order-status updates
04
Internal admin panel where your team manages orders, artwork, and dispatch from one place
How it runs
From first call to production.
01
Conversational flow design: what questions, what branches, what the bot can / can't do
02
Backend system + WhatsApp Business API integration with proper webhook handling
03
Admin panel for order management, artwork review, and team coordination
04
Pilot with a subset of customers, refine, then full rollout
How we think
Three rules we hold to.
01Default to human handoff for anything ambiguous: bot confidence is a feature, not a hack.
02Capture the artwork, specs, and approval trail automatically: production saves hours per order.
03Wire payments and dispatch updates into the same chat thread: closed-loop without channel-switching.