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Operations Maturity Audit — Specialty Pharmacy
Score how mature Specialty Pharmacy operations are — and pinpoint the weakest handoff to fix first.
What this audit examines in Specialty Pharmacy
- PBM and contract operating discipline — the formulary, network, DIR, and rebate workflow as a sustained capability.
- Specialty-start workflow — the prior-auth, benefits-investigation, and patient-onboarding operating model.
- Hub-services and biopharma partnership — the operating model that supports manufacturer programs (patient assistance, copay, adherence, REMS).
- Accreditation and compliance — the URAC, ACHC, LDD, and cold-chain framework as an operating prerequisite.
Data & Reporting
Whether you can see the business clearly and act on it.
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Sample output
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52/100 → foundation gaps in metrics and handoffs
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Sample output
65/100 → 3-5% cost reduction opportunity
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