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Cost of Manual Work — Specialty Pharmacy
See what repetitive manual work is costing Specialty Pharmacy teams each year — where pBM dynamics — formulary placement, network access, contract terms, DIR fees, and rebate flow — shape the realized economics on every script and the operating model has to be defended every contract cycle.
What this means for Specialty Pharmacy
- PBM dynamics — formulary placement, network access, contract terms, DIR fees, and rebate flow — shape the realized economics on every script and the operating model has to be defended every contract cycle.
- Prior authorization and benefits investigation are the gating workflow on every specialty start; the cycle time and approval rate are commercial and clinical KPIs.
- Hub services for biopharma manufacturers (patient assistance, copay support, adherence, REMS) is a high-touch operating model that runs on data, calls, and document workflow.
Where it pays to act
- Prior-authorization automation — document drafting, payer-policy parsing, and approval-cycle acceleration on the specialty-start workflow.
- Benefits-investigation AI — payer-and-PBM coverage, copay, and patient-financial-responsibility automation.
Adjust the inputs to match your Specialty Pharmacy team.
What manual work costs you
Annual cost
₹6.6 L
People-weeks / year
33
Recoverable via automation
₹4.62 L
Payback
7.8 mo
What this means
Specialty Pharmacy teams lose 33 people-weeks a year to this work — about ₹6.6 L. Automating the routine ~70% recovers ₹4.62 L a year.
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Cost of manual work — summary
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