Free audit · No signup
Operations Maturity Audit — IT Services and Outsourcing
Score how mature IT Services and Outsourcing operations are — and pinpoint the weakest handoff to fix first.
What this audit examines in IT Services and Outsourcing
- Pyramid redesign — what does the firm look like when GenAI compresses the bottom layer 30-50%? The strategic answer determines hiring, training, and pricing for the next decade.
- Productized service offerings — the deliberate move from staff-augmentation T&M to fixed-fee, outcome-based, or subscription delivery models.
- Internal AI productivity program — the playbook, governance, and measurement system that turns 'we use Copilot' into a measured productivity uplift the firm can defend at the negotiating table.
- Knowledge graph of firm IP — the data infrastructure that makes the firm's prior work an asset junior staff can leverage rather than a graveyard senior partners search by hand.
Data & Reporting
Whether you can see the business clearly and act on it.
More tools for IT Services and Outsourcing
AI Readiness Audit
Score process clarity, data readiness, team adoption, and guardrails before investing in AI.
Sample output
67/100 → pilot with control, not full rollout
Digital Transformation Audit
Assess KPI clarity, reporting, tool alignment, ownership, and automation maturity.
Sample output
52/100 → foundation gaps in metrics and handoffs
Cost of Manual Work — IT Services and Outsourcing
Quantify the annual cost and people-weeks lost to repetitive manual work — and the automation payback.
Build vs Buy — IT Services and Outsourcing
Compare the multi-year total cost of SaaS subscriptions against a custom build — with a clear build, buy, or hybrid recommendation.
Revenue Leak — IT Services and Outsourcing
See how much revenue leaks every month from a low conversion rate — and what closing the gap to your target is worth.
AI Readiness Audit — IT Services and Outsourcing
Score whether your team has the strategy, data, process, and guardrails to deploy practical AI — framed around the highest-ROI use cases for your sector.