Build vs Buy — Cybersecurity Services

What this means for Cybersecurity Services

• SOC analysts are buried in 5,000-15,000 alerts per day and tier-1 turnover is 30%+ annually — the SIEM is generating noise faster than humans can triage it and the false-positive ratio is structural.
• The talent gap is the binding constraint on growth — every new logo means hiring senior analysts the market doesn't have, at salaries that compress service margin to single digits.
• Mean time to detect and mean time to respond are the contractual metrics, but the underlying telemetry is fragmented across SIEM, EDR, NDR, cloud security, identity, and email — every investigation is a forensic Excel exercise.

Where it pays to act

• AI-augmented alert triage and case enrichment — LLM summarization of alerts, automated context-gathering from related telemetry, and analyst-facing case narratives that compress tier-1 work.
• Automated detection engineering — LLM-assisted creation and tuning of detection rules from threat intel, with continuous validation against the customer environment.